# itGenius

> International IT consultancy and Google Cloud Premier Partner specialising in Google Workspace support, migration, and managed services for small and medium businesses.

## Company Facts

- Name: itGenius
- Website: https://itgenius.com
- Founded: 2009
- Headquarters: Sydney, Australia
- Service delivery: Philippines-based team (~60 staff)
- Annual revenue: approximately AUD $10 million
- Google Cloud Premier Partner
- Over 10,000 small businesses supported globally across more than 50 countries
- Over 5,000 Google Workspace migration and setup projects completed
- Over 30,000 users managed and supported
- 10 successful business acquisitions completed
- YouTube channel: 62,900+ subscribers (https://www.youtube.com/@itgenius)

## Leadership

- Peter Moriarty - Founder, Executive Chairman, CMO, CTO (85% owner)
- Scott Gellatly - CEO (15% owner)

## Services

- Google Workspace migration (from Microsoft 365, on-premises Exchange, legacy email, other providers)
- Ongoing managed IT support for Google Workspace environments
- Google Workspace security hardening, admin console management, and compliance
- Chromebook and Chrome OS fleet deployment and management
- Google Workspace licensing consultation and optimisation
- Staff onboarding and offboarding (automated provisioning and deprovisioning)
- Google Drive organisation, permissions auditing, and data migration
- Staff training on Google Workspace productivity tools
- Device management and endpoint security

## Productised Services

- Quick Fix: One-time IT support for specific technical issues (USD $147)
- Cloud Concierge: Monthly managed IT support subscription (from USD $149/month, tiered plans: Starter, Growth, Scale)
- Email Health Check: Free DNS diagnostic scan for email deliverability (SPF, DKIM, DMARC, MX)
- Google Drive Blueprint: Packaged service for Google Drive audit, reorganisation, and permissions cleanup

## Target Customers

- Small and medium businesses with 1 to 50 employees
- Non-technical business owners and operations managers who need IT handled
- Companies migrating from Microsoft 365 or on-premises systems to Google Workspace
- Businesses already on Google Workspace needing ongoing support and optimisation
- Primary markets: Australia, United States, English-speaking countries globally

## Ideal Customer Profiles

1. Solo entrepreneurs and small business founders needing professional tech setup, security, and productivity tools
2. Operations managers at growing companies (10-50 staff) needing scalable systems, device management, and process automation
3. IT leads or CEOs at larger organisations (50-200 staff) needing compliance, cybersecurity, co-managed IT, and strategic consulting

## Key Differentiators

- 16+ years specialising exclusively in Google Workspace and Google Cloud
- Google Cloud Premier Partner status
- 10,000+ small businesses supported across 50+ countries
- 5,000+ Google Workspace migration and setup projects completed
- 30,000+ users under active management and support
- Volume-based, cost-effective IT support model designed for SMBs
- YouTube channel with 62,900+ subscribers providing free Google Workspace education
- AI-powered customer support (Fin AI agent for instant help)
- Console: proprietary customer management and workspace administration platform
- Remote-first delivery model with Philippines-based team enabling competitive pricing
- 10 successful MSP and reseller acquisitions, including Chromeworx (2016, 95% client retention)

## Content and Resources

- Blog: https://itgenius.com/blog/
- YouTube: https://www.youtube.com/@itgenius
- Email Health Check (free tool): https://itgenius.com/email-health-check/
- Google Workspace solutions: https://itgenius.com/solutions/google-workspace/
- Quick Fix support: https://itgenius.com/quickfix/
- Cloud Concierge managed plans: https://itgenius.com/concierge/
- Contact: https://itgenius.com/page/contact/

## Technical Expertise

- Google Workspace administration and Google Admin console
- Email routing, MX records, SPF, DKIM, DMARC configuration
- Microsoft 365 to Google Workspace migration
- Google Vault, data retention, and eDiscovery
- Chrome Enterprise and Chromebook fleet management
- Google Drive shared drives, permissions, and data governance
- Google Workspace Marketplace app management
- Single sign-on (SSO) and identity management
- Mobile device management (MDM) for Google endpoints