The transition from our old way of doing things to G-Suite and best-practice has been seamless - we look forward to unlocking greater efficiencies for our business with the it Genius Team - thank you!
The support IT Genius has given us during our migration across to Google was awesome, quick response time and made the transition as smooth as possible. Thanks so much!
Not only is ITGenius' YouTube channel full of fantastic materials to help small business owners, they can help with more than education! Their Quick Fix solutions are fast, professional and pleasant! I don't know about you, not all my encounters with IT are pleasant.😒 I look forward to growing our company to the size where their Cloud Concierge™ service is my new best friend. Ken was wonderful to work with, and very supportive while quickly resolving our issue.
As we had changed many of our emails getting our query sorted was quite complicated. Thanks you to Ray who was patient and kept helping me until all was resolved.
The quick fix service is very handy for those who understand the basics and need expert help only once in a while. I've used it a couple of times and I've been always satisfied with it.
Richard helped me with an issue I'd been trying to resolve for months within a few hours. He went the extra mile to explain a few things I couldn't get my head around, and helped me with some additional issues relating to my original problem. Great service, I will definitely be back with any future issues.
My organization worked with itGenius to complete a Google Workspace Audit and make sure all the settings were appropriate for our needs. Each of the itGenius staff we worked with were lovely and a pleasure to work with. We are very happy with itGenius Services!
Scott, you came to mind this week when I was working through a billing issue with Richard and I wanted to reach out and let you know that Richard has been an amazingly patient and accommodating liaison. As a direct result of Richards patience, professionalism and resourcefulness, ITGenius has been an invaluable part of our business over the last several months and I now feel as if I'm getting the better end of the deal. Thank you for working with me and providing such a great service. Responsiveness 10/10, accuracy 10/10, turnaround 10/10, client coaching 10/10, patience 10/10, resolution percent 10/10. VALUE: 10/10Update: One of the issues we had in the beginning was the time difference between my liaison and myself. Well you guys fixed that too as I was speaking with Richard this week and he is now working third shift to better serve your US based businesses. Amazing responsiveness to something other companies would just ignore. Thanks to you and your team for the flexibility.
These guys are the best I could find. And they far exceeded my expectations. They taught me how to setup our Workspace to be hyper efficient and super easy to implement across our entire organization. Simplicity is best.
Richard Yago saved my company's email. It was down for 3 weeks. Thankfully ITGenius is swift, accurate, and efficient. They're everything a small business could hope for in an IT Team, not to mention patient and friendly. I definitely recommend IT Genius and will use for future Google Workspace needs and anything DNS records related.
Excellent experience - both Ken & Rhenzon were great and very knowledgeable and were able to deal with my issues with my Google Workspace Account effectively. Very satisfied with the fixes. Would highly recommend them. Many thanks
My early assessment of itGenius is WOW. Its a perfect fit for a small business owner posing as a tech person and learning that they were doing some things poorly even if mostly good. itGenius fixed that stuff right up and saved me a bunch of time in the process. Cheers! Highly recommend...
Our Google workspace subscription was suspended and I could not get better than an automated AI bot at Google domains to help resolve the issue. After three days of not having access to our emails or shared drive, I was able to find IT Genius.Richard got on a video call with me and we handled the situation within 30 minutes or less. This is a great place to go if you need IT support. Thank GOD for these people.
Our go to for Cloud Support & Management, ITGenius have been our provider for close to 10 years. Transacting and helpdesk support is seamless and prompt. If you are looking for a great on and offshore provider, then jump on it people.
Always a pleasure to deal with itGenius! Their Google Workspace support is top notch. They are experts at what they do and we are so appreciative of their team and knowledge. It allows me to concentrate on the business and not IT. Super stoked! :)
Considering you get zero help from Google when setting up Workspace for Business, as we found out it is very easy to get locked out for technicalities and the process is full of them. itGgenius, fixed our issues and got us on track and perfectly set up in less than 2 hours. They were very patient throughout the whole process, explaining and advising and we could not have done it without you.
Ken over at Itgenius has helped me so much to build my business around Google products. He listens to my concerns and has the solutions on how to build anything around the Google products that I use for my small business. I would highly recommend ItGenius for all your Google product needs.
Ken from itGenius is exceptional. He is courteous, skilled, helpful, and prompt. It's very reassuring to know that if we have any Google Workspace issues, Ken will get them resolved quickly.
I've been a client of IT Genius since 2009 and they have always delivered on their work. Just recently we were in a tricky situation and they jumped straight onto it and had it resolved within 10 minutes. Great work guys and thanks for providing such a great service!!
Thanks John very helpful fix with my google workspace issue. Appreciate you patient and knowledgeable manner. Also the assistance with my google sites intranet issue which was promptly solved. Great to find people who understand google workspace!!
I was having tons of issues with my google account. Google is nearly impossible to get a hold of and doesn't seem to care about helping. So I talked with Richard Yago from IT Genius and they fixed the issue you for me instantly and got everything resolved. We are super thankful as our google account is extremely important for our business. Thank you!
