Google Chrome and Small Business Security, Tech challenges from the desk of a Business Coach and The challenges of taking an offline business online

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This Week's Guests:

Robert Crane

Roland Hanekroot

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Peter Moriarty
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We help entrepreneurs Systemise, Organise and Scale their business using a suite of best-practice technology tools and rapid, done-with-you implementation.

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Based on 393 reviews

itGenius

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Myka Alere

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F Patel

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Very patient, helpful and organized with transitioning my email servers to Google Workspace. Thanks Ken!

Monserrat Calvo

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I wasn't familiar with IT Genius services, and today they helped me change the domain name. The attention, service, speed, and efficiency were incredible. Richard Yago, the one who assisted me, was excellent.

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itGenius and Richard were amazing with helping me get my orginazation google account restored. The are professional and attentive. Totally a customer for life!

Dianne Baynes

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Not only is ITGenius' YouTube channel full of fantastic materials to help small business owners, they can help with more than education! Their Quick Fix solutions are fast, professional and pleasant! I don't know about you, not all my encounters with IT are pleasant.😒 I look forward to growing our company to the size where their Cloud Concierge™ service is my new best friend. Ken was wonderful to work with, and very supportive while quickly resolving our issue.

Melanie Granado

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Thank you so much for immediate response Christel :)

Erica Fearn

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As a small business owner, I don't have time (or knowledge) to be messing with IT issues/set up. itGenius helps me keep the business running.

Edward Ebajan | Bx IT & Tech Coordinator

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John Cachia

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Great service! Always go above and beyond! Enjoy having them in our corner :)

Wesley Davis

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Ken with ItGenius got my email working after a couple of weeks of it not working. He was super helpful

Maryrose Lyons

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Delighted with the service. I had complex email problems and Ken sorted these out for me calmly and quickly. I highly recommend.

Katina Madden

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Roger Sciberras

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Wendy Pickren

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Ken Eureka Ollave was VERY helpful. When a critical situation occurred due to our error, he was able to explain all options and completely fix the problem. He was available for follow up whenI needed it later in the day and I could not have fixed the problem without him. WE LOVE ItGenius!!!

Justine Burke

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accounts mrwindows

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As we had changed many of our emails getting our query sorted was quite complicated. Thanks you to Ray who was patient and kept helping me until all was resolved.

Tullio Rossi

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The quick fix service is very handy for those who understand the basics and need expert help only once in a while. I've used it a couple of times and I've been always satisfied with it.

jess blackstone

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Richard helped me with an issue I'd been trying to resolve for months within a few hours. He went the extra mile to explain a few things I couldn't get my head around, and helped me with some additional issues relating to my original problem. Great service, I will definitely be back with any future issues.

Namrata Theisen

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Jericho was very patient and through. Thanks to him for all his help.

Bianca Wahkinney

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My organization worked with itGenius to complete a Google Workspace Audit and make sure all the settings were appropriate for our needs. Each of the itGenius staff we worked with were lovely and a pleasure to work with. We are very happy with itGenius Services!

Dominic Sorenson - Owner VADA Contracting

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Scott, you came to mind this week when I was working through a billing issue with Richard and I wanted to reach out and let you know that Richard has been an amazingly patient and accommodating liaison. As a direct result of Richards patience, professionalism and resourcefulness, ITGenius has been an invaluable part of our business over the last several months and I now feel as if I'm getting the better end of the deal. Thank you for working with me and providing such a great service. Responsiveness 10/10, accuracy 10/10, turnaround 10/10, client coaching 10/10, patience 10/10, resolution percent 10/10. VALUE: 10/10Update: One of the issues we had in the beginning was the time difference between my liaison and myself. Well you guys fixed that too as I was speaking with Richard this week and he is now working third shift to better serve your US based businesses. Amazing responsiveness to something other companies would just ignore. Thanks to you and your team for the flexibility.

Daurelle

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Thank you for the prompt service, Richard!!!

Russell Lundstrom

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These guys are the best I could find. And they far exceeded my expectations. They taught me how to setup our Workspace to be hyper efficient and super easy to implement across our entire organization. Simplicity is best.

The Writer726

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Richard Yago saved my company's email. It was down for 3 weeks. Thankfully ITGenius is swift, accurate, and efficient. They're everything a small business could hope for in an IT Team, not to mention patient and friendly. I definitely recommend IT Genius and will use for future Google Workspace needs and anything DNS records related.

Kelly Rego

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Recovered a file before it was too late.

Praladh Sondhi

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Excellent experience - both Ken & Rhenzon were great and very knowledgeable and were able to deal with my issues with my Google Workspace Account effectively. Very satisfied with the fixes. Would highly recommend them. Many thanks

Grant Leibersberger

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My early assessment of itGenius is WOW. Its a perfect fit for a small business owner posing as a tech person and learning that they were doing some things poorly even if mostly good. itGenius fixed that stuff right up and saved me a bunch of time in the process. Cheers! Highly recommend...

Jessica Aubin

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Our Google workspace subscription was suspended and I could not get better than an automated AI bot at Google domains to help resolve the issue. After three days of not having access to our emails or shared drive, I was able to find IT Genius.Richard got on a video call with me and we handled the situation within 30 minutes or less. This is a great place to go if you need IT support. Thank GOD for these people.

Sonya Martin

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Our go to for Cloud Support & Management, ITGenius have been our provider for close to 10 years. Transacting and helpdesk support is seamless and prompt. If you are looking for a great on and offshore provider, then jump on it people.

Rachel OutofTheNest

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Fantastic service. So patient, so professional. A very valuable investment

Sidhra Jehanzeb

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Simone Bolzan

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Thank you Jericho! Your expertise and patience with workiing together to fix a Google Form query was excellent. 5-STARS

Chrissy Roff

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Very polite and fast response

Kim Bertwistle

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Joseph was able to solve my issue quickly and without fuss. He understood what I was asking. Highly recommend.

Ever Leigh Chua

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Dave Newgass

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Always a pleasure to deal with itGenius! Their Google Workspace support is top notch. They are experts at what they do and we are so appreciative of their team and knowledge. It allows me to concentrate on the business and not IT. Super stoked! :)

Constance Enchantrix

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Sue Muller

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Great service! Problem resolved!

Jeff Sabat

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Very knowledgeable and easy to work with. Quick project turnaround. I'd definitely recommend!

Sandy Hollier

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Jericho from IT Genius assisted me with my Googlemeet question and showed me how to make it work.Sandy

Ann Impala

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Richard vb

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Considering you get zero help from Google when setting up Workspace for Business, as we found out it is very easy to get locked out for technicalities and the process is full of them. itGgenius, fixed our issues and got us on track and perfectly set up in less than 2 hours. They were very patient throughout the whole process, explaining and advising and we could not have done it without you.

Kevin Vierra

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Ken over at Itgenius has helped me so much to build my business around Google products. He listens to my concerns and has the solutions on how to build anything around the Google products that I use for my small business. I would highly recommend ItGenius for all your Google product needs.

Google Chrome and Small Business Security, Tech challenges from the desk of a Business Coach and The challenges of taking an offline business online

This Week's Guests:

Robert Crane

Roland Hanekroot

Claim Your

FREE

Consultation

Quick Fix

Professional Support

Recent Posts

Maximizing Retail Efficiency with Device-Based Policies in Google Workspace

Confluence vs. Google Sites for Business Intranets: A Practical Analysis

Maximizing Email Deliverability in Google Workspace: A Guide to DNS and SPF Settings

Understanding and Managing Your Google Workspace Storage: A Comprehensive Guide

Master Your Inbox: Effortlessly Filter Unwanted Emails in Gmail

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