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If you're choosing a CRM and your head is just spinning out of control with all the options that are out there, I'm going to give you some guidance on some of the things you should be thinking about so you can make a great decision for your business. Did you find this...
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When was the last time you had a holiday? Or when was the last time you were completely away from the business? If your customers always want to talk to you instead of being willing to work with your team, then it's time to delegate customer relationships to your...
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Ever heard the term low hanging fruit? How about being the farmer that never picks fruit from his trees only what’s underfoot? Or worse still being the farmer that never waters his orchard. That’s what you’re doing if you’re running your sales through email. In this...
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The transition from our old way of doing things to G-Suite and best-practice has been seamless - we look forward to unlocking greater efficiencies for our business with the it Genius Team - thank you!
The support IT Genius has given us during our migration across to Google was awesome, quick response time and made the transition as smooth as possible. Thanks so much!
Joseph helped me out perfectly. He knew how to set my DMARC, MX, DKIM and more technical email related configurations and set them all right. His English is very good and thanks for helping me out Joseph!
This was such incredible service!!! This group is incredibly proactive, we did a video call where I was able to walk them through my issues and they solved it within about 1 hour & 30-40 mins! They are geniuses at what they do, hence living up to the name. My tears and frustration are gone and now O can truly focus on my business head on. Completely professional individuals that attack the problems. I consulted them with the issue that I was not getting any emails in my inbox due to the Mx codes with my domain and Shopify. They were really clear oh how they were going to help me and went step by step, which in turn, I learned something too. Thank you and God Bless you all at IT Genius!!!
These guys were great. Especially Richard Yago. Very knowledgeable and solved all my issues. The best part was that he continued to follow up to make sure I was good. Would definitely use them again.- Business Entrepreneur/Career Coach
Nestor was great to work with. Very knowledgeable and explained things very thoroughly. He set expectations well and delivered on his promises on time. We are very grateful for his help and very happy with the results.
That was the best experience, a DNS catastrophe averted thanks to Richard if itGenius, so friendly and so thorough, will go to them for all my digital issues
Christel from ItGenius provided outstanding technical support in setting up my workspace DNS and email settings to prevent outbound emails being marked as spam, plus enhance overall security. She expertly optimised the DNS settings, implemented robust security, significantly improving my email management and overall productivity. Christel's clear explanations, patience, and responsive approach made the entire process seamless and stress-free. I highly recommend Christel for her exceptional service and attention to detail. Thank you, Christel!
Shout out to JP, who helped me with our business I.T. troubleshooting for Google mail delegation. The staff at itGenius are always incredibly attentive and they ensure the issues are always resolved in a timely manner.
Recently, I ran into a frustrating issue where I couldn't receive or send emails with my Google Workspace account. Despite my best efforts to troubleshoot the issue on my own, I found myself at a standstill. Recognizing the need for professional assistance, I reached out to itGenius. Impressively, within just a few minutes, I was able to connect with Richard. Richard was incredibly efficient and knowledgeable, swiftly addressing and resolving the problem. Thanks to his expertise, my email functionality was restored, proving to be a real lifesaver in my time of need. I can't recommend itGenius and Richard enough for their outstanding support!
My Gmail stopped working after Google Domains migrated to Squarespace. I got no response from the company when this happened. IT Genius was able to investigate the problem and find the issue with the DNS migration and promptly restored my email access. What a relief!
I recently had the pleasure of working with Keith to resolve some DNS issues I was experiencing. Keith was exceptionally helpful and addressed the problem on the spot. His expertise and efficiency made the process smooth and stress-free. I highly recommend Kevin for anyone in need of technical support. Thank you, Keith, for your outstanding service!
Richard Yago was extremely helpful. He went the extra mile and made sure I knew everything we just did. He brought things to my attention that would never have thought of on my own. Well worth every dollar. Thank You Thank you for helping me before I pulled my hair out.
Richard made my transition to Google Voice seamless. He is very knowledgeable and easy to work with. He understood my issues and came up with the best quickly. Thank you Richard!
Ken was amazing. I've been trying to figure it out on my own for over a month and he literally fixed it in a matter of 1-2 hours. He's on top of it, communicative, and is willing to monitor the results to make sure that everything is perfect. I highly recommend spending the money to get it fixed vs. spending infuriating time trying to figure it out on your own.
My emails were sporadic and not getting to me. 'Tried everything I could think of to fix the problem. I reached out to ITGenius (at what I think is an ungodly hour, their time), and Richard Y. helped me. Stayed with me on chat until I got everything sorted out with GoDaddy (I blame them). He was a champ, and I'm grateful he helped me in real time. My clients sure expect that of me.
Thanks itGenius appreciate your help reconfiguring our gmail after weeks of no emails and back and forth with other IT companies our email was back up and running in a couple of hours. Really appreciate your help and highly recommend for Google IT support.