The modern retail environment is rapidly evolving, and with it comes the need for more efficient and secure technology solutions. One such solution lies in the realm of device-based policies, particularly in the use of kiosks and public-use computers. This blog delves...
For small business owners, every subscription cost matters. When it comes to creating a company knowledge base or wiki, the choice between using a platform like Confluence and leveraging Google Sites within Google Workspace can be significant. This guide provides...
In today's digital business environment, email deliverability is paramount. Unfortunately, improperly configured DNS (Domain Name System) settings can lead to your emails being marked as spam, impacting communications with customers, suppliers, and business partners....
With the evolving digital landscape, storage management has become a crucial aspect for businesses and individuals alike. Google Workspace, formerly known as G Suite, is a popular platform that offers a range of productivity tools, including storage solutions....
In today's digital world, our inboxes are constantly bombarded with emails, many of which are unwanted or unimportant. This overwhelming influx can hinder our productivity and cause unnecessary stress. However, Gmail offers a solution that can save you up to half an...
Experiencing a disabled Google account, especially due to spam, can be a significant inconvenience, whether for personal or business use. This blog post aims to guide you through the process of recovering your disabled Google account, with a focus on both personal and...
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Recent Posts
Maximizing Retail Efficiency with Device-Based Policies in Google Workspace
The modern retail environment is rapidly evolving, and with it comes the need for more efficient and secure technology solutions. […]
Maximizing Email Deliverability in Google Workspace: A Guide to DNS and SPF Settings
In today's digital business environment, email deliverability is paramount. Unfortunately, improperly configured DNS (Domain Name System) settings can lead to […]
Understanding and Managing Your Google Workspace Storage: A Comprehensive Guide
With the evolving digital landscape, storage management has become a crucial aspect for businesses and individuals alike. Google Workspace, formerly […]
Words cannot adequately express my gratitude for Richard and his support today. I had created a number of problems for myself with Google Workspace that I was unable to fix and retrieve. Google, frankly, was horrible. There was no support and an endless loop of "return to our help menus" and "we can't help you". Finding a YouTube video, I took a chance on itGenius and it was worth every single minute and dollar!!! Richard was kind, patient, communicative, knowledgeable (seriously, a genius) and even hopped on a Google Meet to walk me through some of the last steps that I struggled with. To Richard, and the entire itGenius team, THANK YOU for being there and saving me any more heartache and panic.
We have been an itGenius Cloud Concierge customer for almost 5 years. They have been an amazing resource for helping us manage our tech stack as a small business. From suggesting and setting up our cloud phone system to helping us make the most of our Google WorkSpace subscription, the itGenius team has guided us with the knowledge we needed and on a lot of occasions, saved us time by helping us with hands on implementation. Many thanks for all the support over the years Team itGenius! Look forward to continuing to work with you!
lots of help with fixing my google workspace and Email it was impossible to get a hold of google for any help this guys ware awesome quick and very helpful highly recommended.
IT Genius shares the best, clearest, most useful videos about GoogleWorkspace. This led me to contract them for a "Quick Fix" to solve a pesky problem with my email. Joseph was a delight to work with. Super patient with my lack of tech knowledge and he solved the problem rapidly. I'll be using them again.
JP was excellent with fixing my problem with my Gmail account. My DNS records were not set up properly, he fixed it straight away and I was up and running with my Gmail account. I highly recommend ItGenius for any issues you have with emails and technical support.
Great service, we had an emergency with one of Google workspaces being flagged and suspended. And ItGenius Australia came trough and resolved the matter at the same day. We liked their service so much that we hired them for another project right away.
I was struggling to figure out how to do my email migration. I caused myself a lot of unnecessary stress. Eventually, I checked out YouTube and learned about itGenius and hired them right away. They answered all of my questions and made the process so easy and painless! My only regret is not hiring itGenius sooner.
Our go to for Cloud Support & Management, ITGenius have been our provider for close to 10 years. Transacting and helpdesk support is seamless and prompt. If you are looking for a great on and offshore provider, then jump on it people.
Thank you ITGenius for solving my problem with my professional email account and for the smooth and empathetic communication. Thank you! Cheers from Zürich
itGenius really is amazing. They understand the ins and outs of the tech and also also how to make it effectively work for your company. Highly recommend.
Joseph helped me out perfectly. He knew how to set my DMARC, MX, DKIM and more technical email related configurations and set them all right. His English is very good and thanks for helping me out Joseph!
This was such incredible service!!! This group is incredibly proactive, we did a video call where I was able to walk them through my issues and they solved it within about 1 hour & 30-40 mins! They are geniuses at what they do, hence living up to the name. My tears and frustration are gone and now O can truly focus on my business head on. Completely professional individuals that attack the problems. I consulted them with the issue that I was not getting any emails in my inbox due to the Mx codes with my domain and Shopify. They were really clear oh how they were going to help me and went step by step, which in turn, I learned something too. Thank you and God Bless you all at IT Genius!!!
These guys were great. Especially Richard Yago. Very knowledgeable and solved all my issues. The best part was that he continued to follow up to make sure I was good. Would definitely use them again.- Business Entrepreneur/Career Coach
Nestor was great to work with. Very knowledgeable and explained things very thoroughly. He set expectations well and delivered on his promises on time. We are very grateful for his help and very happy with the results.
That was the best experience, a DNS catastrophe averted thanks to Richard if itGenius, so friendly and so thorough, will go to them for all my digital issues
Christel from ItGenius provided outstanding technical support in setting up my workspace DNS and email settings to prevent outbound emails being marked as spam, plus enhance overall security. She expertly optimised the DNS settings, implemented robust security, significantly improving my email management and overall productivity. Christel's clear explanations, patience, and responsive approach made the entire process seamless and stress-free. I highly recommend Christel for her exceptional service and attention to detail. Thank you, Christel!
Shout out to JP, who helped me with our business I.T. troubleshooting for Google mail delegation. The staff at itGenius are always incredibly attentive and they ensure the issues are always resolved in a timely manner.
Recently, I ran into a frustrating issue where I couldn't receive or send emails with my Google Workspace account. Despite my best efforts to troubleshoot the issue on my own, I found myself at a standstill. Recognizing the need for professional assistance, I reached out to itGenius. Impressively, within just a few minutes, I was able to connect with Richard. Richard was incredibly efficient and knowledgeable, swiftly addressing and resolving the problem. Thanks to his expertise, my email functionality was restored, proving to be a real lifesaver in my time of need. I can't recommend itGenius and Richard enough for their outstanding support!