The modern retail environment is rapidly evolving, and with it comes the need for more efficient and secure technology solutions. One such solution lies in the realm of device-based policies, particularly in the use of kiosks and public-use computers. This blog delves...
For small business owners, every subscription cost matters. When it comes to creating a company knowledge base or wiki, the choice between using a platform like Confluence and leveraging Google Sites within Google Workspace can be significant. This guide provides...
In today's digital business environment, email deliverability is paramount. Unfortunately, improperly configured DNS (Domain Name System) settings can lead to your emails being marked as spam, impacting communications with customers, suppliers, and business partners....
With the evolving digital landscape, storage management has become a crucial aspect for businesses and individuals alike. Google Workspace, formerly known as G Suite, is a popular platform that offers a range of productivity tools, including storage solutions....
In today's digital world, our inboxes are constantly bombarded with emails, many of which are unwanted or unimportant. This overwhelming influx can hinder our productivity and cause unnecessary stress. However, Gmail offers a solution that can save you up to half an...
Experiencing a disabled Google account, especially due to spam, can be a significant inconvenience, whether for personal or business use. This blog post aims to guide you through the process of recovering your disabled Google account, with a focus on both personal and...
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Recent Posts
Maximizing Retail Efficiency with Device-Based Policies in Google Workspace
The modern retail environment is rapidly evolving, and with it comes the need for more efficient and secure technology solutions. […]
Maximizing Email Deliverability in Google Workspace: A Guide to DNS and SPF Settings
In today's digital business environment, email deliverability is paramount. Unfortunately, improperly configured DNS (Domain Name System) settings can lead to […]
Understanding and Managing Your Google Workspace Storage: A Comprehensive Guide
With the evolving digital landscape, storage management has become a crucial aspect for businesses and individuals alike. Google Workspace, formerly […]
The transition from our old way of doing things to G-Suite and best-practice has been seamless - we look forward to unlocking greater efficiencies for our business with the it Genius Team - thank you!
The support IT Genius has given us during our migration across to Google was awesome, quick response time and made the transition as smooth as possible. Thanks so much!
itGenius helped me solve the issue with email delivery and DNS configuration! Exactly what I was looking for quick, reliable, and available when I needed them.Richard you're the best!! Thank you so much!
I had issues resolving the first-time setup with Google Workspace and integrating existing email accounts into a single interface. I tried everything and searched all help files, forums and YouTube, but it was beyond me. A quick request for help: I was connected with an IT consultant. Not only did they get it sorted quickly for me, but they also connected via Google Meet, shared their screen, and walked me through the steps so I could successfully replicate it for additional users on my Workspace afterwards. They even sent me a meeting recording for all we had worked through for ease of reference. All sorted within a couple of hours of the initial help request. I highly recommend the service.
We were experiencing some issues with our email so I reached out to itGenius Australia. I immediate connected with Richard and he took amazing care of us. He walked me through everything, was easy to work with, and super friendly. After a little research, he identified the issue and helped us figure out the best solution. Super impressed with this team and the work they do!
Ray is highly helpful and full of knowledge to assist me sort out all my concerns and questions in a timely manner.He even show me via google meeting to show me step by step. Excellent service! Strongly recommend to other clients who need the service.
Amazing Support from IT Genius – Highly Recommended!I can't say enough good things about Richard and Joseph from IT Genius! I was having major issues with my website—it just wouldn’t work no matter what I tried. I spent countless hours watching YouTube tutorials
👍👍HUGE help! Straight-up honest group. My guy, Rene, shared our screens and he held my hand through process. I was locked out of Google Workspace, and facing deletion of all my data. Emails, calendars. I'm a small business. The Quick-Fix option $297) was well worth it. He saved me. BTW I'm 72 yrs old, not computer savvy. Thank you Rene! 😁
Richard was so helpful and patient with me. He helped me out with what I was trying to do and was very knowledgeable. His communication was very prompt and was easy to work with. I highly recommend ITGenius! Thank you!
We just wrapped up a quick-fix consultation with Richard from IT Genius, and the experience was outstanding! We had some challenges with our Gmail setup, and Richard was incredibly helpful. He answered all our questions thoroughly, taught us valuable tips, and patiently walked us through the process of setting up our email account properly.What really stood out was Richard’s patience and the way he ensured we fully understood each step. Plus, the booking process was seamless, and we were amazed at how quickly we could schedule a session and get a consultant on board. The staff at IT Genius are fantastic, and the overall experience was top-notch.Thank you, Richard, for your exceptional service! Highly recommend IT Genius for anyone needing expert and friendly support.
Words cannot adequately express my gratitude for Richard and his support today. I had created a number of problems for myself with Google Workspace that I was unable to fix and retrieve. Google, frankly, was horrible. There was no support and an endless loop of "return to our help menus" and "we can't help you". Finding a YouTube video, I took a chance on itGenius and it was worth every single minute and dollar!!! Richard was kind, patient, communicative, knowledgeable (seriously, a genius) and even hopped on a Google Meet to walk me through some of the last steps that I struggled with. To Richard, and the entire itGenius team, THANK YOU for being there and saving me any more heartache and panic.
We have been an itGenius Cloud Concierge customer for almost 5 years. They have been an amazing resource for helping us manage our tech stack as a small business. From suggesting and setting up our cloud phone system to helping us make the most of our Google WorkSpace subscription, the itGenius team has guided us with the knowledge we needed and on a lot of occasions, saved us time by helping us with hands on implementation. Many thanks for all the support over the years Team itGenius! Look forward to continuing to work with you!
lots of help with fixing my google workspace and Email it was impossible to get a hold of google for any help this guys ware awesome quick and very helpful highly recommended.
IT Genius shares the best, clearest, most useful videos about GoogleWorkspace. This led me to contract them for a "Quick Fix" to solve a pesky problem with my email. Joseph was a delight to work with. Super patient with my lack of tech knowledge and he solved the problem rapidly. I'll be using them again.
JP was excellent with fixing my problem with my Gmail account. My DNS records were not set up properly, he fixed it straight away and I was up and running with my Gmail account. I highly recommend ItGenius for any issues you have with emails and technical support.
Great service, we had an emergency with one of Google workspaces being flagged and suspended. And ItGenius Australia came trough and resolved the matter at the same day. We liked their service so much that we hired them for another project right away.
I was struggling to figure out how to do my email migration. I caused myself a lot of unnecessary stress. Eventually, I checked out YouTube and learned about itGenius and hired them right away. They answered all of my questions and made the process so easy and painless! My only regret is not hiring itGenius sooner.
Our go to for Cloud Support & Management, ITGenius have been our provider for close to 10 years. Transacting and helpdesk support is seamless and prompt. If you are looking for a great on and offshore provider, then jump on it people.
Thank you ITGenius for solving my problem with my professional email account and for the smooth and empathetic communication. Thank you! Cheers from Zürich
itGenius really is amazing. They understand the ins and outs of the tech and also also how to make it effectively work for your company. Highly recommend.
Joseph helped me out perfectly. He knew how to set my DMARC, MX, DKIM and more technical email related configurations and set them all right. His English is very good and thanks for helping me out Joseph!