How to Delegate Access to your G Suite(Google Apps) Inbox

Posted by: Peter Moriarty

Jul 21, 2013 (Updated Feb 28, 2026)

Comments 2

In this video Peter Moriarty shows you how to delegate access to your Gmail mailbox to another person in your organisation

Peter Moriarty

Peter Moriarty is the founder and Executive Chairman of itGenius, an international IT consultancy specialising in Google Workspace for small and medium businesses. Since launching itGenius, Peter has grown the company to serve thousands of businesses across Australia and internationally, with a team of over 60 staff. A recognised technology leader, Peter was ranked in Australia's top 10 entrepreneurs under 30 by both SmartCompany and Anthill. He is passionate about making enterprise-grade cloud technology accessible to small businesses and is based in Calpe, Spain.

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2 Comments

LunarVA on 2017-07-21 at 20:22

This is causing me problems. I’m a VA so I need access to my Client’s email for the email management service I provide. The problem is, my Gsuite address is different to theirs (obviously) so Google wont allow it as we’re in different organisations. Clients with @gmail.com addresses also can’t do it because I have Gsuite and that also produces an error. I have scoured the forums and every solution offered doesn’t work. I’ve raised the issue with Google/Gsuite with no resolution. I don’t suppose you have an idea how to get around this? It’s driving me nuts as I cannot offer this service to my Clients at present and I want to. Thanks.
- Peter Moriarty on 2017-07-28 at 18:20
  
  Unfortunately there’s no way for this to work on an email outside of your client’s G Suite domain, but out team might have some other creative ideas if you get in touch with them