Workspace Account Disabled? We’ll Get You Back In.

Your Business Is Down – Let’s Fix That Now.

Your Google account is disabled, suspended, or compromised – and your business has ground to a halt. You can’t access email, files, or calendar. You’ve tried Google’s recovery flow and hit a dead end.

We fix this every week. Let us handle it.


What We Recover

  • Disabled accounts – Google disabled your account due to a policy violation, suspicious activity, or billing issue
  • Suspended accounts – Your admin account is suspended and you can’t access the Admin Console
  • Compromised accounts – Someone gained unauthorized access, changed your password, or sent spam from your address
  • Locked out accounts – You’ve lost access to your 2FA device, recovery email, or recovery phone
  • Nonprofit suspensions – Google for Nonprofits account suspended for compliance reasons

How It Works

1. Tell Us What Happened

Fill out the form below or start a chat. Describe the issue – when it started, what you’ve already tried, and what you’re seeing.

2. We Diagnose and Fix

Our team reviews your account status, identifies the block, and works through Google’s recovery and escalation processes. We know the channels and procedures that aren’t available through standard support.

3. You’re Back Online

Once access is restored, we walk you through securing your account – updating passwords, enabling 2FA, and checking for unauthorized changes. Your business stays online.


Fixed Price – No Surprises

No hourly billing. No surprises. One flat fee covers diagnosis, recovery, and security hardening.

If we can’t recover your account, you don’t pay.

Get My Account Back →


Frequently Asked Questions

How long does recovery take?

Most account recoveries are resolved within 24-48 hours. Complex cases (Google escalations, compromised enterprise accounts) can take 3-5 business days. We keep you updated throughout.

Why was my Google account disabled?

Common reasons include:

  • Terms of service violation – bulk emailing, spam, or abusive content detected
  • Suspicious sign-in activity – login from unusual locations or devices
  • Billing failure – expired payment method on Google Workspace
  • Inactive account – personal Gmail accounts inactive for 2+ years

Can’t I just use Google’s account recovery page?

You can try. The standard recovery flow works for simple cases – forgotten passwords with a working recovery email or phone. But when Google has actively disabled your account, the self-serve flow usually doesn’t work. That’s where we come in.

Do I need to be a Google Workspace user?

We primarily help Google Workspace (business) account holders. If you have a personal Gmail account that’s been disabled, we can still help – the process is different but the outcome is the same.

What if my account was hacked and spam was sent?

We see this regularly. We’ll recover your access, remove unauthorized app permissions, reset compromised credentials, enable 2FA, and audit your account for any remaining threats. The fixed fee covers all of this.


Don’t Wait – Every Hour Matters

The longer a disabled or compromised account sits, the harder recovery becomes. Google’s automated systems can escalate restrictions over time. If your business depends on this account, act now.

Get My Account Back →

Peter Moriarty

Peter Moriarty

Peter Moriarty is the founder and Executive Chairman of itGenius, an international IT consultancy specialising in Google Workspace for small and medium businesses. Since launching itGenius, Peter has grown the company to serve thousands of businesses across Australia and internationally, with a team of over 60 staff. A recognised technology leader, Peter was ranked in Australia's top 10 entrepreneurs under 30 by both SmartCompany and Anthill. He is passionate about making enterprise-grade cloud technology accessible to small businesses and is based in Calpe, Spain.