Great service, we had an emergency with one of Google workspaces being flagged and suspended. And ItGenius Australia came trough and resolved the matter at the same day. We liked their service so much that we hired them for another project right away.
I was struggling to figure out how to do my email migration. I caused myself a lot of unnecessary stress. Eventually, I checked out YouTube and learned about itGenius and hired them right away. They answered all of my questions and made the process so easy and painless! My only regret is not hiring itGenius sooner.
Our go to for Cloud Support & Management, ITGenius have been our provider for close to 10 years. Transacting and helpdesk support is seamless and prompt. If you are looking for a great on and offshore provider, then jump on it people.
Thank you ITGenius for solving my problem with my professional email account and for the smooth and empathetic communication. Thank you! Cheers from Zürich
itGenius really is amazing. They understand the ins and outs of the tech and also also how to make it effectively work for your company. Highly recommend.
Joseph helped me out perfectly. He knew how to set my DMARC, MX, DKIM and more technical email related configurations and set them all right. His English is very good and thanks for helping me out Joseph!
This was such incredible service!!! This group is incredibly proactive, we did a video call where I was able to walk them through my issues and they solved it within about 1 hour & 30-40 mins! They are geniuses at what they do, hence living up to the name. My tears and frustration are gone and now O can truly focus on my business head on. Completely professional individuals that attack the problems. I consulted them with the issue that I was not getting any emails in my inbox due to the Mx codes with my domain and Shopify. They were really clear oh how they were going to help me and went step by step, which in turn, I learned something too. Thank you and God Bless you all at IT Genius!!!
These guys were great. Especially Richard Yago. Very knowledgeable and solved all my issues. The best part was that he continued to follow up to make sure I was good. Would definitely use them again.- Business Entrepreneur/Career Coach
Nestor was great to work with. Very knowledgeable and explained things very thoroughly. He set expectations well and delivered on his promises on time. We are very grateful for his help and very happy with the results.
That was the best experience, a DNS catastrophe averted thanks to Richard if itGenius, so friendly and so thorough, will go to them for all my digital issues
Christel from ItGenius provided outstanding technical support in setting up my workspace DNS and email settings to prevent outbound emails being marked as spam, plus enhance overall security. She expertly optimised the DNS settings, implemented robust security, significantly improving my email management and overall productivity. Christel's clear explanations, patience, and responsive approach made the entire process seamless and stress-free. I highly recommend Christel for her exceptional service and attention to detail. Thank you, Christel!
Shout out to JP, who helped me with our business I.T. troubleshooting for Google mail delegation. The staff at itGenius are always incredibly attentive and they ensure the issues are always resolved in a timely manner.
Recently, I ran into a frustrating issue where I couldn't receive or send emails with my Google Workspace account. Despite my best efforts to troubleshoot the issue on my own, I found myself at a standstill. Recognizing the need for professional assistance, I reached out to itGenius. Impressively, within just a few minutes, I was able to connect with Richard. Richard was incredibly efficient and knowledgeable, swiftly addressing and resolving the problem. Thanks to his expertise, my email functionality was restored, proving to be a real lifesaver in my time of need. I can't recommend itGenius and Richard enough for their outstanding support!
My Gmail stopped working after Google Domains migrated to Squarespace. I got no response from the company when this happened. IT Genius was able to investigate the problem and find the issue with the DNS migration and promptly restored my email access. What a relief!
I recently had the pleasure of working with Keith to resolve some DNS issues I was experiencing. Keith was exceptionally helpful and addressed the problem on the spot. His expertise and efficiency made the process smooth and stress-free. I highly recommend Kevin for anyone in need of technical support. Thank you, Keith, for your outstanding service!
Richard Yago was extremely helpful. He went the extra mile and made sure I knew everything we just did. He brought things to my attention that would never have thought of on my own. Well worth every dollar. Thank You Thank you for helping me before I pulled my hair out.
Richard made my transition to Google Voice seamless. He is very knowledgeable and easy to work with. He understood my issues and came up with the best quickly. Thank you Richard!
