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Google Workspace

Cloud Concierge

Ken was the best. He was communicative, understood the problem and took appropriate and timely action that resolved our problem. Great job and thank you!

Moses Hernandez
October 31, 2023

I have been using ITGenius for almost 10 years now and am always impressed with their professionalism and the speed in which they assist me with all my queries. Created a new entity and needed support with setting up my emails. Exceptional Service as always. Thankyou team

Kim Butcher
October 24, 2023

We recently enlisted IT Genius for help with configuring our client emails. Their support was top-notch, efficient, and straightforward. Setting up our emails is vital for our business, and IT Genius nailed it. We highly recommend their services.

Carolyn Miciano
October 17, 2023
Celeste, Was extremely helpful in solving my problem and making sure my email was now working properly and correctly. Her patience and understanding helped me to follow her step by step. Good job Celeste 10 out of 10, thank you so much!

John Duffield
October 17, 2023

Ken… Did a great job. He was very responsive and knowledgeable. He got me back up and running within a short period of time after I spent three days trying to fix the problem. Many thanks again!

Lenny Herndon
October 10, 2023

itGenius and Ken are amazing at what they do. I am blown away by the service, quick response, and amazing results. It’s awesome to know they provide services in US. I will definitely be using them more and referring them to my network!

Christian Solaita
October 7, 2023
Very happy with the way the help set up our google accounts correctly and more securely

Wanderers Australia
October 7, 2023

Richard Yago was Incredibly helpful and straightforward

Tom Lowes
October 7, 2023

Richard was super helpful, fully resolved my problem, and had the patience of a saint. Would definitely use this service again.

Megan C
October 7, 2023
Highly recommended. Super helpful and supportive to our companies needs.

Dixia Martinez
October 7, 2023

What a fast wonderful painless customer service experience. They really REALLY know their stuff.👍🏻

JORDAN RICHTER
October 7, 2023

The team is proactive and supportive. Quick response times make for efficient interactions. Truly a pleasure doing business with them!

Jonathan Johnson
October 7, 2023

Facebook Rating

5.0

Based on 17 reviews

Google Rating

4.9

Based on 434 reviews

itGenius

4.9

review us on See all reviews

Pia Joëlle Eggimann

1725627620

Thank you ITGenius for solving my problem with my professional email account and for the smooth and empathetic communication. Thank you! Cheers from Zürich

Romelyn Sinanggote

1725584606

Patrick Pendley

1725412618

itGenius really is amazing. They understand the ins and outs of the tech and also also how to make it effectively work for your company. Highly recommend.

1725218540

Richard was absolutely amazing and helped me out. Quick and answered all my questions. Will definitely be using their services again!!

Barton Jennings

1724989868

itGenius always provide fast and efficient service and are hugely valuable for my business. Thank you

1724814176

We had an urgent problem logging into one of our employee's Google account and JP was able to help us immediately. Huge relief! Thanks JP!

1724654172

Rebecca Woodruff

1724377692

Thank you Cristel for the prompt response!

1724286864

1724226715

Joseph helped me out perfectly. He knew how to set my DMARC, MX, DKIM and more technical email related configurations and set them all right. His English is very good and thanks for helping me out Joseph!

1724045074

Very accommodating and willing to help. Thank you!

David Fazzalari

1723774783

Fabulous once again, as always!

1723073189

Fixed my not receiving email problem.

1722831412

The request for assistance was completed in 1 hour - simply awesome service - thank you Team itGenius!

1722386199

1721681474

This was such incredible service!!! This group is incredibly proactive, we did a video call where I was able to walk them through my issues and they solved it within about 1 hour & 30-40 mins! They are geniuses at what they do, hence living up to the name. My tears and frustration are gone and now O can truly focus on my business head on. Completely professional individuals that attack the problems. I consulted them with the issue that I was not getting any emails in my inbox due to the Mx codes with my domain and Shopify. They were really clear oh how they were going to help me and went step by step, which in turn, I learned something too. Thank you and God Bless you all at IT Genius!!!

1721612354

1721248029

They helped me with email deliverability issues, the service was fast and friendly. Would highly recommend!

1720778583

These guys were great. Especially Richard Yago. Very knowledgeable and solved all my issues. The best part was that he continued to follow up to make sure I was good. Would definitely use them again.- Business Entrepreneur/Career Coach

Jack Fitzpatrick

1720739047

Excellent service!

1720701781

Great customer service itGenius, they really know about all Google products and very knowledgeable tech staff.

1720698069

Nestor was great to work with. Very knowledgeable and explained things very thoroughly. He set expectations well and delivered on his promises on time. We are very grateful for his help and very happy with the results.

1720634654

Fantastice service

1720493106

Quick response and action from the team!

1720488509

Prompt support

1720040059

Richard was AMAZING!!! Possibly the best, stress-free experience of my LIFE! Thank you so much for making are issues solvable!

1720040016

That was the best experience, a DNS catastrophe averted thanks to Richard if itGenius, so friendly and so thorough, will go to them for all my digital issues

1719990560

Christel was very prompt & helpful. She went out of her way to solve my problem. Very much appreciated. Thanks Christel!

1719983578

Christel from ItGenius provided outstanding technical support in setting up my workspace DNS and email settings to prevent outbound emails being marked as spam, plus enhance overall security. She expertly optimised the DNS settings, implemented robust security, significantly improving my email management and overall productivity. Christel's clear explanations, patience, and responsive approach made the entire process seamless and stress-free. I highly recommend Christel for her exceptional service and attention to detail. Thank you, Christel!

Bernadette Chan

1719807564

Shout out to JP, who helped me with our business I.T. troubleshooting for Google mail delegation. The staff at itGenius are always incredibly attentive and they ensure the issues are always resolved in a timely manner.

1719539046

1719429201

Recently, I ran into a frustrating issue where I couldn't receive or send emails with my Google Workspace account. Despite my best efforts to troubleshoot the issue on my own, I found myself at a standstill. Recognizing the need for professional assistance, I reached out to itGenius. Impressively, within just a few minutes, I was able to connect with Richard. Richard was incredibly efficient and knowledgeable, swiftly addressing and resolving the problem. Thanks to his expertise, my email functionality was restored, proving to be a real lifesaver in my time of need. I can't recommend itGenius and Richard enough for their outstanding support!

1719186539

Great help, thanks

1718893762

My Gmail stopped working after Google Domains migrated to Squarespace. I got no response from the company when this happened. IT Genius was able to investigate the problem and find the issue with the DNS migration and promptly restored my email access. What a relief!

Technology 4 Hotels

1718857808

We have been using itGenius for Google Work Space and DialPad for many years. Their support is excellent. Highly recommend them.

Allison Abdallah

1718209352

I was dealing with a massive email issue across our company - we were back and running in no time with Richard's help. Thank you!

1718177921

I recently had the pleasure of working with Keith to resolve some DNS issues I was experiencing. Keith was exceptionally helpful and addressed the problem on the spot. His expertise and efficiency made the process smooth and stress-free. I highly recommend Kevin for anyone in need of technical support. Thank you, Keith, for your outstanding service!

Janice Williams

1718145069

Richard Yago was extremely helpful. He went the extra mile and made sure I knew everything we just did. He brought things to my attention that would never have thought of on my own. Well worth every dollar. Thank You Thank you for helping me before I pulled my hair out.

1717980726

1717716641

Great Job Arlene, Vince & team.So glad you were able to assist us with our major email problem!!

1717702229

Richard made my transition to Google Voice seamless. He is very knowledgeable and easy to work with. He understood my issues and came up with the best quickly. Thank you Richard!

1717466187

1717091848

Game changing. Been have issues with emails set up for months and onced on boarded the guys fixed the issue in an afternoon.

1717089569

Ken was amazing. I've been trying to figure it out on my own for over a month and he literally fixed it in a matter of 1-2 hours. He's on top of it, communicative, and is willing to monitor the results to make sure that everything is perfect. I highly recommend spending the money to get it fixed vs. spending infuriating time trying to figure it out on your own.

1717036829

Thanks Joseph for the helppppp! Appreciate it.

Lillian Liebenberg

1716860736

1716517988

1716508743

Richard was so fast and got everything done exactly how I wanted! Would highly recommend!

Melissa Baldridge

1716315498

My emails were sporadic and not getting to me. 'Tried everything I could think of to fix the problem. I reached out to ITGenius (at what I think is an ungodly hour, their time), and Richard Y. helped me. Stayed with me on chat until I got everything sorted out with GoDaddy (I blame them). He was a champ, and I'm grateful he helped me in real time. My clients sure expect that of me.

1716239773

Thanks itGenius appreciate your help reconfiguring our gmail after weeks of no emails and back and forth with other IT companies our email was back up and running in a couple of hours. Really appreciate your help and highly recommend for Google IT support.