Restore Deleted Files in Google Drive
Recover permanently deleted files from Google Drive or Shared Drives in your Google Workspace. Our team are available to start immediately during US and Australian business hours and typically turn around emergency recoveries in a matter of hours.
What’s included?
Identify the affected user or Shared Drive and date range for targeted file recovery
Initiate the official file restore process via the Google Admin Console
Verify recovered files are accessible in their original Google Drive location
Expert guidance on preventing future file data loss
Quick Fix: Deleted File Recovery
USD$147
(One-time fee)
✓ Job initiated immediately. Guaranteed assignment to our next available engineer.
What is Deleted File Recovery?
When files are permanently deleted from Google Drive—emptied from Trash or removed from a Shared Drive—they can still be recovered within a limited window. Google Workspace retains deleted Drive files for up to 25 days after they are purged from Trash, and administrators can restore them via the Admin Console.
Our Deleted File Recovery service handles this admin-level restoration on your behalf. We identify the affected user’s My Drive or the specific Shared Drive, define the correct date range, and initiate the recovery directly in the Google Admin Console—giving you the best chance of retrieving your critical documents, spreadsheets, and files before they are permanently removed.
Our Process
Step one: Submit Your Request
Provide the file owner’s email or Shared Drive name, approximate deletion date, and any details about the missing files.
step two: We Investigate
Our experts verify the files fall within Google’s 25-day recovery window and confirm Admin Console access.
step three: Initiate Recovery
We execute the file restoration process via the Google Admin Console for the defined user or Shared Drive and date range.
step four: Verification & Handover
We confirm the recovered files are accessible in Google Drive and work with you to verify the correct data has been restored.
Turnaround Time: Most deleted file recoveries are completed within 24 hours. Files deleted more than 25 days ago cannot be recovered through the Admin Console.
Deleted files are only recoverable for 25 days after being purged from Trash. After that, they are permanently lost with no recovery option.
Immediate Business Continuity
Critical Data Recovery
Peace of Mind
Statement of Work
Who are the Geniuses?
Our team hail from diverse technical backgrounds; engineering, telecommunications, helpdesk, project and tech support roles...and all share a passion for technology. We‘re experts in business cloud technology, and partner with Google and other global leaders to help businesses everywhere work and collaborate better. Our team of Geniuses are based across Australia, New Zealand, and the Philippines, and we support thousands of companies from all parts of the world.
Choose our support service packages with confidence: we provide a full 30-day money-back guarantee, ensuring your satisfaction is guaranteed or your money back, no questions asked.
Not Sure What's Right For You?
Schedule an obligation-free consultation with one of our experts to see how we can help