Featured

Why don’t CRM adoptions work?

Why don’t CRM adoptions work?

Why don’t CRM adoptions work and what’s the solution? The simple reason is that they take too much effort to add data to, without return. It’s all well and good to say that the system will do it itself, but even setting up those systems and automation take more time...

Is reporting and business strategy just for bigger businesses?

Is reporting and business strategy just for bigger businesses?

Do you feel like strategy is only for bigger businesses? Chances are, as a growth or start-up stage business you don’t have any idea where to start. Maybe you’re making calls on gut feeling, which is a really far call from strategic business growth. If you had a CRM,...

Why don’t you ever get around to delegating?

Why don’t you ever get around to delegating?

I’m sure you’ve heard you need to delegate, but you don’t. Because every time you consider you could, it’s easier to ‘just do it yourself’. If everytime you need to delegate you need to write up background on a customer, you will never get beyond a few headcount. And...

Choosing the Perfect CRM for your Business

Choosing the Perfect CRM for your Business

You might agree that customer relationship is crucial to business success. If you make a consistent effort to foster a positive relationship with your customers, they are not only more likely to buy more products from you, but also recommend to others the quality of...

itGenius partners with Google Cloud Experts, Onsite Helper

itGenius partners with Google Cloud Experts, Onsite Helper

We are happy to announce that we have successfully completed a major strategic investment as we partner with Onsite Helper, a leading Australian Google Cloud consultancy. Onsite Helper is a Melbourne-based IT consultancy service that has worked with a wide range of...

How a CRM can help you deliver excellent customer service

How a CRM can help you deliver excellent customer service

Technology has made building relationships with customers easier. By using tools like a customer relationship management (CRM) system, you don't need to spend more time recording contact information, tracking interactions, and planning follow-up tasks with clients....

Why your CRM should be the heart of your business

Why your CRM should be the heart of your business

Customer relationship is crucial to business success. If you make a consistent effort to foster a positive relationship with your customers, they are not only more likely to buy more products from you, but also recommend to others the quality of service you provided. ...

5 Remote Management Tech Tools I Can’t Live Without

5 Remote Management Tech Tools I Can’t Live Without

Being on the road in the past few months helped me discover the critical things to consider when traveling and working, whether it's keeping deadlines, managing time, or perfecting my tech setup. Most importantly, I've learned how to effectively communicate and...

How we went from Office to Remote with 50+ employees

How we went from Office to Remote with 50+ employees

Remote work gives you the chance to explore new places and do the work you love at the same time—even managing a team. Being on the road in the past few months helped me discover the critical things to consider when traveling and working, whether it's keeping...

Remote CEO: How I manage my team on the road

Remote CEO: How I manage my team on the road

Remote work gives you the chance to explore new places and do the work you love at the same time—even managing a team. Being on the road in the past few months helped me discover the critical things to consider when traveling and working, whether it's keeping...

The Secret to Small Business Success | Technology Adoption Cycle

The Secret to Small Business Success | Technology Adoption Cycle

What's the secret to small business success? No matter what stage of the business you are in right now, you need to get your technology right. After working with 1000's of businesses all over Australia and beyond, we're showing you both the successful and unsuccessful...

itGenius acquires Google Partner, Cloudbase IT

itGenius acquires Google Partner, Cloudbase IT

We're excited to announce that we have successfully completed the acquisition of assets and customers of Cloudbase IT—a leading provider of Google cloud solutions. Cloudbase IT helps customers move their businesses to the cloud and run a remote and flexible workforce...